DynamicPDF™ ReportWriter- Frequently Asked Questions

Do I need to reinstall my serial number after upgrading?

If your server uses hyperthreading, you may need to reinstall your serial number after upgrading to version 1.5.3. Please contact support if you have any problems.

Do I need to purchase a maintenance plan to recieve upgrades or updates?

No, upgrades between minor version are free. Upgrades between major versions are provided free to maintenance subscribers and are offered at a significantly reduced cost to other licensed users.

Are there recurring costs when using your product?

No, once you purchase a license you can use that version of the software as long as you like. You can choose to purchase a support plan if you want preffered e-mail and telephone support and free upgrades between major versions.

What image types are supported?

DynamicPDF™ Generator and ReportWriter support JPEG and PNG images (PNG images with an alpha channel are not supported).

Why do I see the PDF code in the browser instead of the PDF document?

This can be caused by using the refresh button after correcting an error. IE does not update the MIME type when using the refresh button. It is best to always link to the page from another to ensure that the MIME type is set correctly. This can also be caused by outputting HTML before the DrawToASP method is called or by adding custom HTTP headers to the output stream.

What is the difference between the evaluation and full versions?

The only difference between the evaluation and full versions is the watermark that is printed on each page. Other than the watermark, the evaluation version is fully functional.

I plan to use one of your products from a Web server. Do I need to purchase client licenses?

No. When using our products from a web server only server processor licenses are required.

Our server has multiple processors. Do I need to purchase a license for each processor?

Yes. Each processor on a server must be licensed. We offer discounts on multi processor server licenses. Please contact our sales department for details.

What is the difference between the Workstation and Server licenses?

Workstation licenses will not install on a computer with a server operation system.

ceTe Software has moved

Our new address is:

5950 Symphony Woods Road

Suite 616

Columbia, MD 21044

DynamicPDF v6.0 for .NET BETA

We are pleased to announce the beta release of DynamicPDF v6.0 for .NET:

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More information and beta version is available by clicking the link above.

DynamicPDF Converter v1.0 for .NET

We are pleased to announce the release of DynamicPDF Converter v1.0 for .NET:

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Customer Quotes

Just wanted to let you know that everything went smoothly and your product is great. It was easy to implement and we had no problems getting it going. I think I already sent you guys an email about this but your programmers did a great job because the object model is written very well (especially compared to the other pdf component we almost went with).

-- Trevor Pinkney, Azentra Inc.

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