A blank white screen or Acrobat Error in the browser.

Article ID: A1006
Last Review: November 8, 2004
Revision: 1.0

On This Page
Product it applies to
Symptoms
Cause
Resolution

• DynamicPDF Generator for .NET
• DynamicPDF Merger for .NET
• DynamicPDF Generator for Java
• DynamicPDF Merger for Java
• Generator
• ReportWriter

• A blank white screen in the browser (Intermittent*).
• Adobe PDF error message indicating "Adobe reader could not open the file ‘XXX.fdf’ because it is either not a supported file type or because the file has been corrupted (for example it has been sent as an email attachment and wasn’t correctly decoded)"
• Adobe PDF error message indicating "The created pdf is corrupted and cannot be opened".
• Adobe PDF error message indicating "The file is damaged and could not be repaired".

• Stray HTML text or data being output to the output stream before or after the PDF code


OR


• Using HTTP Post to the page creating the PDF

.Net

• Get rid of all the HTML tags from your aspx page after <%@ Page… %> tag’s or try adding a Response.End() directly after the DrawToWeb() method.
• Change the HTTP POST to the page creating the PDF to HTTP GET.

Java

• Get rid of all the white spaces and try to have all your JSP code within one block or try adding a sOut.flush() directly after the drawToWebPage() method.
• Change the HTTP POST to the page creating the PDF to HTTP GET.

COM

• Get rid of all the stray HTML being output to the output stream or try adding a Response.End() directly after the DrawToASP() method.