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Support

ceTe software prides itself in providing first class support to all customers. All support issues are handled in a prompt and courteous manner by our highly experienced technical staff.

We provide standard support for all of our products. This includes:

  • E-Mail support: support@cete.com (<24 hour response time*)
  • Minor Version Updates (Bug Fixes)
  • Access to our On-Line FAQs and Tech Artilces
  • Access to our On-Line Forums

Priority Support can also be purchased with our products. This information is provided at the time of puchase and includes:

  • Telephone Support
  • Priority E-Mail Support (<2 hour response time*)
  • Priority Access to Beta Software

*During business hours

Forums

ceTe Software is proud to announce the release of our User Support Forums. Please use these forums as a way to discuss and share ideas as well as receive answers to any of your support needs. These forums are monitored by our trained support staff to assure accurate and prompt assistance.

The new user support forums are one more option ceTe Software offers in our mission of providing excellent customer support.

On-Line Resources

On-Line Documentation with Frames

On-Line Documentation without Frames

Archives
Latest News

DynamicPDF v6.0 for COM BETA

We are pleased to announce the beta release of DynamicPDF v6.0 for COM/ActiveX:

     Download Now

More information is available by clicking the link above.

DynamicPDF v6.0 for .NET

We are pleased to announce the release of DynamicPDF v6.0 for .NET:

     Download Now

More information is available by clicking the link above.
Customer Quotes

Just wanted to let you know that everything went smoothly and your product is great. It was easy to implement and we had no problems getting it going. I think I already sent you guys an email about this but your programmers did a great job because the object model is written very well (especially compared to the other pdf component we almost went with).

-- Trevor Pinkney, Azentra Inc.
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